The following terms and conditions are legally bound to those who make bookings on our website. Please read carefully before you proceed further..
“Rydeu logistics UG”, with reg no HRB 204496, headquartered in Haydnstraße 18, 12683 Berlin, Germany (hereinafter referred to as the “Company” or “We” or “us” or “our” ), provides travel management services to customers, for both individuals and groups.
Company reserves all rights to modify and change the agreement without any prior notice and will be in effect as soon as it’s been posted on the website. Users should go through all terms before creating any offer using our platform. In case of any queries, please connect to our customer service (firstname.lastname@example.org). Any disagreement with our terms,will not allow you to use the platform for making bookings.
We provide travel management services to our customers, for both individuals and groups and operate as "rydeu.com", of which we have sole ownership. Our registered office is Haydnstraße 18, 12683 Berlin, Germany. For all operations and communication, we have the phone number (+49) 17677407824, and operate through the following website: https://www.rydeu.com with email address email@example.com. For the purpose of providing our services, we work with various operators who deliver professional services for transporting people and sightseeing tours. All such operators can also act as an agency with the capacity to offer transport and sightseeing services, by having all the relevant licences and permits required by national law for this activity.
Rydeu acts as an intermediate between its users and suppliers providing transportation services. However, we are not providers of any servicesselectOffer/booking done using our platform. Users creating any offer in our system should agree to the fact that they will be directly in an agreement with our suppliers for any completion of the trip. Rydeu, being a platform, does not bear any liabilities involved in transfers, as users are solely responsible for the same.
Rydeu is not at all responsible for the successful completion of transfer, as suppliers and customers will directly be interacting. We, thus take no responsibility for any risks involved in transfer. However, making Rydeu as your first choice is your sole decision. But if you do so, you are bound to agree with all the terms mentioned in this agreement.
Suppliers are not representative of Rydeu, so there is no way to hold us responsible for quality of service, supplier behaviour, damages etc. The company will not play any role in case of disagreement between supplier and customer.
To provide better service and experience, we collect details from our customers. To book any transfer, we need
All mentioned details are provided willingly and with sole responsibility. Make sure all payment details are correct and authorized with sufficient balance to execute any booking placed with us.
Once you book any transfer with us, you will get a confirmation mail with all details filled in. Please make sure everything is accurate and is as per your requirements. Users should understand any offer is in confirmed state only if the payment is done for the booking.
Company has the right to decline/cancel offers for any reason and the customer will be notified for the same. Refund will be processed as per the cancellation policy defined in this agreement.
We provide all bookings with only a prepayment option, for which we accept all types of credit/debit cards. Once the user finds a suitable offer for their transfer, they are in direct agreement with suppliers. Hence, suppliers are solely responsible for the transfer completion.
Once the user makes a payment on the website for a booking, the company will transfer the amount to the supplier, on the basis of the terms mentioned in the contract between supplier and company.
Any additional charges by bank/third party softwares (e.g. Payment gateways), for transferring amount will be added in the total transfer amount.
The Company shall not be liable for any compensation or damages for any delay or failure to perform any of the terms and provisions of this Agreement arising from causes beyond its control, including but not limited to, acts of God or public enemies, acts of civil or military authority, labour disputes, fires, riots, wars or conditions of war, embargoes, accidents of third party on transfer routes, epidemics, floods or other unusually severe weather, closing or obstruction of highways, bridges, any of which have a material, substantial and adverse effect on the ability to perform pursuant to the terms of this Agreement.
All the content of the website, such as texts, graphics, logos, icons, images, etc, is the property of the Company and are protected by the Legislation of Germany and therefore the user has no right to the Platform/Service other than those granted to him as per the present Terms and conditions.
Use of our website or its content by third parties for any purpose other than booking the services provided in the website is strictly prohibited. This also includes.
Use of our website for any unlawful purpose is strictly prohibited under all circumstances.
Company has the right to terminate, suspend or pause this agreement for it’s users without any prior notification, effective from that moment itself.
This Agreement shall be governed by, and construed in accordance with the laws of Germany.
The Parties irrevocably submit to the non-exclusive jurisdiction of the court having subject matter jurisdiction in Berlin, Germany.